All YoColorado merchandise is unconditionally guaranteed. If you're not satisfied with your purchase for any reason, please let us know so we can take care of you. To be eligible for a return, your item must be in the new, unused condition.
Original shipping costs will not be refunded and returned item(s) will be subject to an $8.95 shipping & handling fee. We often hear this is less expensive than the typical cost to mail an item back to us yourself. Customers are responsible for return shipping unless the reason for return is a defective item. You can opt out of our portal if you do not wish to use it. Just download our return form and include it with your return. *MAKE SURE YOU KEEP YOUR TRACKING NUMBER IN CASE THE PACKAGE IS LOST IN TRANSIT. Without the tracking number we will not be able to issue a refund/exchange.
Please note that all neck gaiters/face masks sales are FINAL, with NO RETURNS or EXCHANGES due to the nature of the item.
Up to 2 exchanges allowed per item purchased.
Please process your returns/exchanges via the link below. If you choose to make a return without using our process, you must provide us with a tracking number.