Pretty seamless. Proud to bring a piece of my original home to my current home.
The hat has a manufacturing flaw (seems that it was an entire batch). I reached out via your website and Meghan responded promptly (within a few hours). She had me take pictures of the hat and she immediately offered a couple of solutions. I had her pick out another hat and send it to me which I received within a few days. As I explained to her, I do business with companies that treat their customers like actual customers. I am happy to say that Meghan did that and I was very happy with the result.
I’ll let you know when it’s received .. ty
And I get to rep my favorite place in the world while sentenced to live in Texas! This is great and keeps the blazing Texas sun off my bald noggin while letting everyone who sees me know I’d rather be someplace else! Great hat, very comfortable -- and it doesn’t have that tall, trucker-hat stiff look -- it fits more like my favorite old baseball cap (that has long since disappeared).
Love that it was available in small fit!